Ways to improve customer retention on your Shopify store

Automate Repetitive Ecommerce Tasks

Ecommerce automation allows business owners to save time by offloading repetitive tasks using ecommerce automation tools.

  • Ease of Setup
  • Speed to Market
  • Potential ROI

Areas of impact

Growth
Improved Profit Margins
Automation
Customer Service
Customer Retention

Bonus Point Campaigns

Offer double or triple points to your new and returning customers instead of breaking the bank with discounts.

  • Ease of Setup
  • Speed to Market
  • Potential ROI

Areas of impact

Average Order Value
Marketing
Loyalty
Improved Profit Margins
Customer Lifetime Value

Collect Actionable Zero-Party Data

Reviews are a fantastic way to collect quality, actionable, zero-party data from your customers.

  • Ease of Setup
  • Speed to Market
  • Potential ROI

Areas of impact

Average Order Value
Customer Lifetime Value
Conversion Rate Optimization
Marketing
Customer Retention

Collect Zero-Party Data

User quizzes, conversational popups, and post-purchase surveys to collect zero-party data.

  • Ease of Setup
  • Speed to Market
  • Potential ROI

Areas of impact

Automation
Content & Storytelling
Conversion Rate Optimization
Customer Acquisition
Customer Lifetime Value

Customer Personalization

Convert more browsers to buyers by personalizing the shopping experience.

  • Ease of Setup
  • Speed to Market
  • Potential ROI

Areas of impact

Average Order Value
Customer Retention
Customer Lifetime Value
Personalization
Conversion Rate Optimization

Extended Warranties

Increase AOV and retain more customers for longer with extended warranties.

  • Ease of Setup
  • Speed to Market
  • Potential ROI

Areas of impact

Average Order Value
Customer Acquisition
Customer Service
Customer Lifetime Value
Growth

Increase LTV with Subscriptions

Create a better subscription experience for subscribers while increasing your revenue.

  • Ease of Setup
  • Speed to Market
  • Potential ROI

Areas of impact

Average Order Value
Conversion Rate Optimization
Customer Acquisition
Customer Lifetime Value
Customer Retention

Leverage Zero-Party Data Across SMS & Email

Leverage zero-party data across SMS and email (Klaviyo) to personalize the customer journey and boost conversions.

  • Ease of Setup
  • Speed to Market
  • Potential ROI

Areas of impact

Average Order Value
Conversion Rate Optimization
Customer Lifetime Value
Customer Retention
List Building

Make it Easy to Skip or Reschedule Subscriptions

Create brand loyalty by fitting in with the varied schedules and needs of your subscribers.

  • Ease of Setup
  • Speed to Market
  • Potential ROI

Areas of impact

Average Order Value
Customer Retention
Growth
Customer Lifetime Value
Customer Acquisition

Powerful Audience Targeting

Display the right message, to the right person, at the right time using targeting rules.

  • Ease of Setup
  • Speed to Market
  • Potential ROI

Areas of impact

Average Order Value
List Building
Conversion Rate Optimization
Customer Acquisition
Customer Retention

Use Popups to Offer Exclusive Early-Access SMS Deals

Incentivize SMS opt-in by offering exclusive early-access deals in your popups.

  • Ease of Setup
  • Speed to Market
  • Potential ROI

Areas of impact

Automation
Content & Storytelling
Conversion Rate Optimization
Customer Acquisition
Customer Retention

VIP Special Offers

Drive more profitable sales by rewarding your high-value customers and offering exclusive experiences.

  • Ease of Setup
  • Speed to Market
  • Potential ROI

Areas of impact

Average Order Value
Customer Retention
Content & Storytelling
Customer Lifetime Value
Loyalty

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